Score from 37 reviews
- No.100,West Bury Road Mysore Highway, 643001 Ooty,
India - 
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Highlights
Complimentary guest parking
Stylish bar and lounge
Daily room cleaning service
24/7 front desk support
On-site restaurant
Non-smoking rooms available
Complimentary guest parkingStylish bar and loungeDaily room cleaning service24/7 front desk supportOn-site restaurantNon-smoking rooms availableEach guest room is thoughtfully designed with a flat-screen TV offering satellite channels, a fridge for your snacks, a kettle for that perfect cup of tea, and an en-suite bathroom stocked with free toiletries. Some rooms even offer stunning garden views - it’s the little touches that make a big difference! Let’s not forget the delicious breakfast, whether you’re in the mood for a buffet, à la carte, or continental - there’s something to satisfy every palate.
Conveniently located, Ooty Bus Station is just 600 meters away, and Ooty Railway Station is only 500 meters from the resort. If you're venturing further, Coimbatore International Airport is about 97 km away. Come and experience the charm of West Downs - The Heritage Resort!
Hot Water Timings are Morning 06 AM to 11 AM and evening 6 PM to 11 PM.At West Downs - The Heritage Resort, payment by bank transfer prior to arrival is mandatory. After booking at West Downs - The Heritage Resort, the property will contact you with further instructions.
Please inform in advance of your expected arrival time. At West Downs - The Heritage Resort, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At West Downs - The Heritage Resort, guests must present a valid photo ID and credit card upon check-in. Kindly note that at West Downs - The Heritage Resort, all special requests are subject to availability and may incur additional charges.
Derby Room Description, photos, price, amenities
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- hardwood/parquet flooring,
- non-feather pillow (synthetic),
- waste bin,
- clothes rack,
- carpeted floor,
- ironing facilities (iron and ironing board),
- safe deposit box,
- trouser press,
- wardrobe/closet,
- feather pillow,
- work desk,
- travel adapter,
- bedside socket
- body soap,
- toilet,
- hairdryer,
- toilet paper,
- shampoo,
- shower cap,
- complimentary toiletries,
- conditioner,
- private bathroom,
- shower,
- slippers
- flat-screen tv,
- cable tv channels,
- telephone,
- satellite tv channels,
- television (tv)
- electric kettle,
- refrigerator,
- tea and coffee making facilities,
- minibar,
- dining table,
- bottled water
- key access,
- wake-up service,
- towels,
- towels/bed linen (extra charge if not standard),
- lockers (in shared rooms/hostels),
- bed linen
- view,
- garden view
- ground floor unit
- socket safety covers
Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit is equipped with 1 bed.
Room size:
Derby Room - 33 m2
Bedroom 1 – Large bed (King size)
Max persons: 3 
York Room Description, photos, price, amenities
- non-feather pillow (synthetic),
- carpeted floor,
- travel adapter,
- trouser press,
- clothes rack,
- ironing facilities (iron and ironing board),
- work desk,
- hardwood/parquet flooring,
- safe deposit box,
- seating area,
- feather pillow,
- bedside socket,
- wardrobe/closet
- shower,
- shampoo,
- complimentary toiletries,
- shower cap,
- conditioner,
- toilet paper,
- hairdryer,
- toilet,
- private bathroom,
- body soap,
- slippers
- telephone,
- cable tv channels,
- satellite tv channels,
- television (tv),
- flat-screen tv
- refrigerator,
- minibar,
- dining table,
- electric kettle,
- bottled water,
- tea and coffee making facilities
- towels,
- lockers (in shared rooms/hostels),
- towels/bed linen (extra charge if not standard),
- wake-up service,
- bed linen,
- key access
- view
- ground floor unit
- socket safety covers
Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides a minibar, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit provides 1 bed.
Room size:
York Room - 28 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Victorian Suite Description, photos, price, amenities
- work desk,
- carpeted floor,
- clothes rack,
- ironing facilities (iron and ironing board),
- waste bin,
- safe deposit box,
- feather pillow,
- trouser press,
- bedside socket,
- wardrobe/closet,
- non-feather pillow (synthetic),
- hardwood/parquet flooring,
- travel adapter
- private bathroom,
- shower,
- slippers,
- toilet paper,
- shower cap,
- hairdryer,
- toilet,
- complimentary toiletries,
- body soap,
- conditioner,
- shampoo
- flat-screen tv,
- television (tv),
- telephone,
- cable tv channels,
- satellite tv channels
- electric kettle,
- bottled water,
- tea and coffee making facilities,
- refrigerator,
- minibar,
- dining table
- wake-up service,
- key access,
- lockers (in shared rooms/hostels),
- bed linen,
- towels/bed linen (extra charge if not standard),
- towels
- view
- ground floor unit
- socket safety covers
Offering free toiletries, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious suite offers a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit provides 1 bed.
Room size:
Victorian Suite - 79 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Choose your ideal room at West Downs - The Heritage Resort
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Victorian Suite
- Derby Room
- York Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, barbecue facilities, take-away lunches, special dietary menus (on request), children's meals, child-friendly buffet, selection of wine/champagne, on-site coffee shop
Transport & getting around
on-site car rental, shuttle service (surcharge applies), secure parking garage, disabled-access parking, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, guest concierge services, individual check-in/check-out, secure lockers
Shared spaces for guests
access to hotel garden, outdoor terrace area, patio/outdoor seating, communal outdoor fireplace
Family & entertainment
scheduled evening entertainment, selection of board games/puzzles, secure indoor play zone
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
On-site shops & services
convenience store/minimarket on premises
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, noise-reducing/soundproofed rooms, allocated smoking zone, full wheelchair accessibility, standard key entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 12:00 hours
Check-outUntil 10:00 hours
Children and extra bedsChildren from 0 years old pay 1,500.00 INR per night using extra bed. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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Frequently Asked Questions (FAQ)
- Derby Room
- York Room
- Victorian Suite
